Shipping policy

Unless otherwise noted, orders shipped by Silentspeed will ship within 1 business day, and will arrive in 1-5 business days. 

Many products shipping from our facility are carefully inspected for damage or imperfection before packaging. However, if your item arrives damaged in any way, take photos and note the damage when receiving the item. If the box is damaged in any way please note that on the shipment documents and take photographs of the box before opening. If you are unable to officially notate the damage with the shipping carrier at the time of delivery you must reject the package. Once signed as undamaged, any freight damage claim is null and void and we cannot process a damage claim with the shipping carrier. Additionally, please note that items cannot be insured for more than the stated value. If you need to process a damage claim, action must be taken within 72 hours. After 72 hours, refunds, reorders and claims cannot be processed. All shipped items are fully insured. Silentspeed will not be held responsible for the outcome of the claim, although we will assist you to the furthest extent possible.

Some items will be dropshipped directly from the manufacturer, unless otherwise noted these items will take 1-3 business days to ship out, and will arrive in 1-5 business days to arrive.